Common Questions
The following are the most frequently asked sales questions about MobileSage services:
Can’t I just have my carrier reduce my costs?
Yes, but carriers focus on broad cost reductions that often overlook key factors like device usage, security risks, and hidden fees. Plus, their recommendations are biased—they won’t suggest switching to a competitor or using a third-party security product, even if it saves you more. They don’t help with managed mobility services.
Can I do this on my own?
Yes, but managing mobility is complex and time-consuming. It involves analyzing carrier contracts, identifying unnecessary charges, tracking lost or unused devices, securing employee access, ensuring compliance, and staying on top of constantly changing plans and promotions. Most companies lack the in-house expertise and tools to catch everything, leading to unnecessary costs and security risks.
How affordable is it?
Mobile Sage typically saves companies 30-60% on mobility costs through managed mobility services—covering the cost of its services entirely. Savings come from contract negotiations, plan optimizations, carrier promotions you may not know exist, and eliminating waste like unused lines and overages. Plus, it reduces internal labor costs by offloading time-consuming mobility management tasks (like staging and kitting new phones and tablets).
Why should I secure mobile devices?
Mobile devices are prime targets for hackers, exposing businesses to data theft, financial fraud, and compliance violations. Risks include:
- Malicious apps stealing passwords and financial data
- Phishing scams compromising corporate logins
- Unsecured Wi-Fi networks exposing sensitive information
- Stolen devices racking up charges such as international long-distance or data overages caused from streaming services.
Ignoring mobile security can result in massive fines, legal liability, and financial losses.
Can my IT department handle this?
Yes, but they won’t be happy about it. Managed mobility services aren’t like handling personal cell plans—it’s a full-time specialty. It requires:
- Keeping up with constantly changing carrier plans, promotions, and legacy contracts
- Tracking lost or stolen devices before they rack up thousands in fraudulent charges
- Managing security policies, MDM configurations, and compliance requirements
- Handling device procurement, staging, kitting, and distribution
- Overseeing employee on/offboarding to prevent billing mistakes and security gaps
Even if IT has some knowledge, they rarely have the bandwidth to be proactive—leading to overspending, security risks, and delays. Often, we partner with IT teams and become an extension of their department.
